These terms are an agreement between you and Xavi Esteve ("Friendie", "we", "us") governing your use of the Friendie website, app and related services (the "Service"). By using the Service you agree to them. If you do not agree, please do not use it.
1. Eligibility and your account
You must be at least 16 years old and able to form a binding contract. Provide accurate information, keep your password confidential, and tell us promptly if you suspect unauthorized access. You are responsible for activity under your account.
2. Your content and your contacts' data
You own the content you put into Friendie. You grant us a limited licence to store, process and transmit it only as needed to operate the Service for you. You are responsible for your content, including personal information about other people, and for complying with privacy laws that apply to you. Our Privacy policy explains how we handle data.
3. Acceptable use
You agree not to:
- break the law or infringe others' rights, including privacy and intellectual property rights;
- use Friendie to send spam, harass, stalk or surveil anyone;
- store unlawful content or sensitive data about others without a lawful basis;
- attempt to disrupt, overload, scrape, reverse engineer or gain unauthorized access to the Service;
- resell or provide the Service to third parties without our written permission.
We may suspend or terminate accounts that violate these terms.
4. Plans, availability and payments
The Starter plan is free. Paid plans (Plus and Pro) are offered by invitation and may change in availability, features and pricing. Before you are charged, we will show you the price and ask for your explicit agreement. Where paid subscriptions are offered, they renew automatically until cancelled, you can cancel at any time and access continues until the end of the paid period. Consumers in the EU/UK may have a statutory 14-day right of withdrawal, and nothing in these terms limits your mandatory consumer rights.
5. AI-assisted features
Some features may use automated or AI-generated suggestions (for example prioritization or draft messages). Suggestions can be inaccurate or incomplete, so review them before acting. You remain responsible for any message you send.
6. Intellectual property
The Service, including its software, design, name and logo, belongs to us or our licensors. We grant you a personal, non-exclusive, non-transferable right to use it in accordance with these terms.
7. Data export and termination
You can export your data at any time and delete your account in the app. We may suspend or end the Service or your access for breach of these terms or for legal reasons, and will give reasonable notice where practical.
8. Disclaimers
The Service is provided "as is" and "as available". We do not guarantee uninterrupted or error-free operation or that data will never be lost. Please keep your own backups using the export feature.
9. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental or consequential damages, or loss of data, profits or goodwill, and our total liability for any claim is limited to the greater of the amount you paid us in the 12 months before the claim or 50 USD. Nothing excludes liability that cannot be excluded by law, including for death, personal injury, fraud or gross negligence, or your mandatory consumer rights.
10. Changes to the Service or terms
We may update these terms. We will give notice of material changes in the app or by email before they apply. Continuing to use the Service afterwards means you accept the updated terms.
11. Governing law and disputes
These terms are governed by the laws of the country in which the operator is established, without regard to conflict of law rules. This does not deprive consumers of protections under the mandatory laws of their country of residence. We encourage you to contact us first to resolve any issue informally.
12. Contact
Questions about these terms: [email protected].